Beginning just after 12:01 am ET on Tuesday morning, the Disney+ streaming service began popping up in various devices in certain regions of North America and the Netherlands. A couple of hours later, it was available on nearly every device in those countries, allowing users who stayed up a little later the opportunity to start streaming before heading to bed.
Unfortunately, soon after the service was officially made available at midnight (Pacific) on Nov. 12, thousands of Disney+ subscribers reported that they were unable to access the collection of films and shows due to a wide variety of technical issues ranging from log-in problems to general streaming and connectivity issues. According to the outage website, Down Detector, the number of technical issues present came close to 7,000.
It didn’t take long for unhappy consumers to start venting online. However, none of this was unexpected. Disney’s Direct-to-Consumer and International unit head Kevin Mayer did warn that there were likely to be technical issues upon launch, as is expected with any new service. These issues will likely be tended to soon and users can probably look forward to a much smoother streaming experience in the coming days.
Disney+ is available now in the U.S., Canada and the Netherlands. It will launch on Nov. 19 in Australia and New Zealand, with content from Disney, Pixar, Marvel, Star Wars and National Geographic.